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Austin Water Cost Of Service Rate Study Open House

June 5 @ 4:00 pm - 7:00 pm

Basic Info

June 5
4:00 pm - 7:00 pm
Event Website / RSVP:

Who's Hosting This Event?

Austin Water
Who We Are:

Austin Water is our city’s public water utility. Today, they serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles.

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Cost Of Service Study Open Houses
Event Category:


Event Topics
Water, Policy/Government
Event Tags:
A Cost-of-Service Rate Study is being conducted now, with a goal of increasing affordability for customers, while improving and maintaining critical utility infrastructure for extreme weather and a growing population. Austin Water invites its customers to attend one of several Open Houses over the next several weeks to learn about their water and wastewater system, planned investments, and how these investments may impact rates in the coming year. As Austin Water seeks to improve system resiliency, keep pace with a growing population, and optimize the system, water and wastewater, rate increases may be needed in 2025.

In-Person Open Houses: No formal presentation will be made. Customers can drop in at any time to view materials and speak with Austin Water officials. Representatives from customer service will be on hand to answer billing questions. Comment cards will be provided.

Open House attendees will have a chance to ask staff questions and share their feedback. The schedule of Open Houses, their locations and times are:


Thursday, May 23: Twin Oaks Branch – Austin Public Library,  1800 South Fifth Street, 4:00 – 7:00PM

Wednesday, May 29: NEW LOCATION – Old Quarry Branch – Austin Public Library, 7051 Village Center Drive, Room 1, 4:00 – 7:00PM

Thursday, May 30: Hampton Branch – Austin Public Library , 5125 Convict Hill Road , 4:00 – 7:00PM

Saturday, June 1: Little Walnut Creek Branch – Austin Public Library, 835 W. Rundberg Lane, 10:00AM – 1:00PM

Tuesday, June 4: Pleasant Hill Branch – Austin Public Library , 211 E. William Cannon Drive, 4:00 – 7:00PM

Wednesday, June 5: Spicewood Springs Branch – Austin Public Library, 8637 Spicewood Springs Road, 4:00 – 7:00PM

Saturday, June 8: Conley-Guerrero Senior Activity Center, 808 Nile Street, 8:30 – 11:30AM

Tuesday, June 11: North Village Branch – Austin Public Library, 2505 Steck Avenue, 4:00 – 7:00PM

Saturday, June 15: Menchaca Road Branch – Austin Public Library, 5500 Menchaca Road, 10:00AM – 1:00PM

Saturday, June 22: Montopolis Recreation & Community Center, 1200 Montopolis, 10:00AM – 1:00PM


Virtual Open House: Austin Water Officials will deliver a webinar explaining the need for the Rate Study, preliminary findings and potential rate impacts. Attendees will have an opportunity to ask questions.


Thursday, June 13: Zoom: Click here to join, 6 – 7:00PM


Spicewood Springs Branch Library
8637 Spicewood Springs Rd
Austin, TX 78759 United States
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